Administrator

Managing your Offices

• Assigning office managers

Employees

• Agent Prioritization
• How can I check who has synchronized his/her calendar?
• Assigning roles to your employees

Subjects & Categories

• Listings
• Basic lay-out with Markdown
• Building question forms

FAQ

• How to modify the external calendar events content?
• How to submit a ticket?

Notifications & reminders for customers

• Sending reminders to your customer
• Sending notifications to your customers